FAQ: IndoorAtlas tools and app ← Knowledge Base What is a good IndoorAtlas workflow? Where can I download the IndoorAtlas Mobile app? Why I need to calibrate my phone when I’m using the IndoorAtlas mobile app and the API? Why I have to walk in order to get the location fix? Why I need to hold the device in the portrait orientation? How long the map generation takes? Can I use different devices to collect the map data for a venue? Can IndoorAtlas automatically select a floor plan for me in a multi-story building? How accurately I need to align a floor plan with geocoordinates in the map tool? How can I reset a map, or have a clean start? Can I use IndoorAtlas mobile app without Internet connection? What image file formats the map tool support? Which browsers the IndoorAtlas web UI supports? Why I cannot see the details of my building in the satellite view of the map tool? Where can I find the floorplan ID? Why the distance displayed for a map segment seems to be wrong?